FAQs

1. How do we get started?

Your Senior Advocate gets started by asking questions in regards to what your goals are for your family member. Once we know what your goals are, AVS can better assist you. Is it placement into a community, or would you prefer to take them home and hire help at your household? Your personal Senior Advocate will walk you through all of the options so you have a better understanding of each of the areas that we cover. No decision is a wrong decision. We want you to feel good about your decision once it has been made. Please remember that our assessments are a free service to you and your family members.

2. When can we meet?

Your Senior Advocate will be happy to meet with you when it’s most convenient for you. We can meet where you feel the most comfortable such as in your home, hospital/skilled nursing facility or we can meet in our office or yours.

3. What are my Options?

The great thing about our service is that we will go over all of your options. Whether it is providing help at home, finding the right Residential Care Facility (Board and Care Home), or perhaps Assisted Living, we will work within your budget and find something in the geographical area of your choice. Your Advocate will make sure that community is able to handle the level of care your family member needs. All of these options will be thoroughly explained to you so you can make the best decision.

4. What areas do you cover?

We cover most of Northern California. For your convenience, we have Corporate Offices located in Sacramento, Roseville, and Walnut Creek.

5. Does Insurance pay for any of these services?

Only a long term care policy will cover placement into Assisted Living, Residential Care Home or In Home Care. (Please be advised that you should check with your carrier to make sure the coverage you are requesting is a part of the policy).

6. How much does it cost?

The cost varies from community to community as the locations will also determine the cost of Assisted Living or Residential Care Facility. The In Home Care services will also vary in cost depending on the level of care the client needs. Your Senior Advocate can meet with you and determine the cost based on the needs of the client. We work hard to stay within your budget.

7. How do we look at some of the Communities/Places that would fit our needs?

Once your Senior Advocate has a good idea of your personal goals, they will be happy to give you a guided tour of several places. We can educate you and walk you through the process every step of the way. Your Senior Advocate will make sure that all of your questions are answered and you are feeling comfortable with your decision. Your Advocate will help negotiate the rates to help accommodate your budget. AFS is sensitive to what is affordable to you and your loved one.

8. What are AVS Care Givers Like?

We are very proud to say that all of our Care Givers are employees of Advocate For Seniors. To protect our clients and their families, we are licensed, bonded, and insured. All of our caregivers are CPR and First Aid Certified, carefully screened, finger printed and photographed. AVS caregivers receive National Background Checks and receive random drug testing. We require DMV printouts and a written skills test. We choose not to have independent contractors due to the fact that if an injury occurs to our Care Giver while on duty, AVS assumes responsibility. This not only protects the client but also protects the families involved.

9. What type of care do AVS Care Givers provide?

We provide ALL levels of care when it comes to caring for Seniors. We hand select every Care Giver to match the needs of the client. We will strive to meet every personal need so the Senior can keep their dignity and pride intact.

10. Are there benefits for Veterans?

Yes, there is a very good chance that if your family member is a veteran, or spouse of a veteran, they could qualify for additional income to help offset the cost of care.